OpenAI’s New Company Knowledge Feature Lets ChatGPT Access Workplace Data Across Platforms

New Integration Bridges Workplace Data Silos

OpenAI has introduced a significant enhancement to its enterprise offerings with the launch of Company Knowledge, according to reports from the company. The feature enables ChatGPT to access and understand organizational data from connected workplace tools including Slack, Google Drive, and GitHub. Sources indicate this represents a major step toward creating AI assistants that comprehend company-specific context and workflows.

New Integration Bridges Workplace Data Silos
How Company Knowledge Functions
Practical Applications and Use Cases
Privacy and Security Considerations
Future Development Roadmap

How Company Knowledge Functions

The new capability, available for ChatGPT Business, Enterprise, and Edu users, reportedly uses a specialized version of GPT-5 to search across multiple applications and deliver comprehensive answers. Analysts suggest this approach helps break down information silos that typically separate data in different workplace platforms. The system provides citations showing exactly where information originated, offering transparency about data sources.

According to the company‘s announcement, users can activate Company Knowledge by selecting the new option under the message bar in ChatGPT. Once connected, the AI automatically pulls relevant context from authorized applications including SharePoint, Gmail, Google Drive, Slack, HubSpot, and GitHub. A live sidebar shows which sources ChatGPT is consulting during response generation.

Practical Applications and Use Cases

The report states that Company Knowledge can significantly streamline workplace tasks that previously required manual effort across multiple platforms. For example, ChatGPT can now create client briefings using recent Slack messages, notes from Google Docs, and updates from support tickets. Similarly, the feature can summarize feedback from Slack, gather performance data from HubSpot, or assemble release plans using GitHub and Linear tasks.

Teams reportedly no longer need to manually search through files or emails to piece together updates, as Company Knowledge automatically synthesizes information from connected sources. This capability could potentially save organizations substantial time on routine information-gathering tasks, though actual results would vary by implementation.

Privacy and Security Considerations

OpenAI emphasizes that Company Knowledge complies with company permissions, with ChatGPT only accessing data that users are already authorized to view. According to reports, all data remains private, encrypted, and excluded from training models. This approach addresses common enterprise concerns about AI systems handling sensitive company information.

Future Development Roadmap

Currently, users must manually enable the feature, but sources indicate OpenAI plans deeper integration with ChatGPT’s full toolset in the coming months. The company reportedly aims to incorporate additional capabilities including chart generation and web search functionality. This suggests OpenAI is continuing to expand the enterprise applications of its ChatGPT platform beyond consumer-focused chatbots.

The introduction of Company Knowledge represents another step in the evolution of AI assistants from general-purpose tools to specialized workplace collaborators that understand organizational context and can operate across multiple data sources while maintaining security protocols.