Howard Schultz, despite retiring from Starbucks’ board two years ago, continues to visit stores and engage directly with customers. The founder stresses that curiosity and firsthand observation remain crucial for effective leadership according to his recent LinkedIn interview.
Former Starbucks Leader Maintains Customer Connection
Howard Schultz, who retired from the board of directors at Starbucks two years ago, continues to demonstrate his commitment to firsthand customer engagement, according to reports from his recent interview. The company founder reportedly visited stores this week to gather direct feedback on new menu items, including the recently launched protein lattes.