Tag: Slack (software)

AISoftware

OpenAI’s New Company Knowledge Feature Lets ChatGPT Access Workplace Data Across Platforms

OpenAI has launched Company Knowledge, a feature that allows ChatGPT to access and synthesize data from multiple workplace platforms. The integration reportedly helps teams generate comprehensive reports and summaries by drawing from connected apps while maintaining data privacy.

New Integration Bridges Workplace Data Silos

OpenAI has introduced a significant enhancement to its enterprise offerings with the launch of Company Knowledge, according to reports from the company. The feature enables ChatGPT to access and understand organizational data from connected workplace tools including Slack, Google Drive, and GitHub. Sources indicate this represents a major step toward creating AI assistants that comprehend company-specific context and workflows.

by Natalie Brooks
AI AnalyticsBusiness Software

Salesforce’s AI Agent Revolution: Solving the $7 Billion Enterprise Software Challenge

Salesforce is betting big on AI agents to solve what it calls a $7 billion problem in enterprise software. With 95% of AI projects never reaching production, the company’s new Agentforce 360 platform represents its most ambitious attempt yet to move businesses from pilot purgatory to AI-powered productivity at scale.

As 50,000 professionals gather for Salesforce’s annual Dreamforce conference, the enterprise software giant is making its most significant strategic bet yet on artificial intelligence agents. The company is positioning itself as the solution to what it describes as industry-wide “pilot purgatory” – a staggering reality where 95% of enterprise AI projects never reach production, representing what Salesforce executives estimate to be a $7 billion problem in wasted technology investment.

The Agentforce 360 Revolution

by Darren Holt
AI AnalyticsBusiness Software

Slack Transforms Slackbot Into AI Assistant With Salesforce Integration

Slack has completely rebuilt Slackbot into a sophisticated AI assistant with deep Salesforce integration. The enhanced platform now serves as a centralized hub for agents, data, and automation across enterprise workflows.

Slack has fundamentally transformed its platform from an enterprise communication tool to a comprehensive AI-powered productivity ecosystem. The company’s complete overhaul of Slackbot into an intelligent assistant represents a strategic shift toward creating what executives describe as a “conversational interface for the entire enterprise.”

From Simple Chatbot to Enterprise AI Assistant

by Darren Holt
AI AnalyticsBusiness Software

Salesforce Agentforce 360 Launch Intensifies Enterprise AI Competition

Salesforce has launched Agentforce 360, its latest AI agent platform featuring new prompting tools, builder capabilities, and deeper Slack integration. The announcement comes as Google and Anthropic make significant enterprise AI moves, intensifying competition in the growing market for business AI solutions.

Salesforce has unveiled Agentforce 360, the newest iteration of its AI agent platform, as competition in the enterprise artificial intelligence market intensifies. The announcement positions the customer relationship management leader to capture more enterprise AI business against growing competition from Google, Anthropic, and other major players. With 12,000 existing customers already using its AI platform, Salesforce aims to expand its enterprise foothold through enhanced agent programming capabilities and deeper integration with collaboration tools.

Agentforce 360 Core Features and Capabilities

by Darren Holt